The Job Is Complete
You've finished painting a customer's home. They're pleased with the work, you've packed up your tools and you're heading to the next job.
GOOGLE REVIEW SYSTEMS
You do great work, your customers are happy, and then everyone moves on to the next job. Getting a review often gets forgotten. We help you put a simple system in place so asking for genuine customer feedback becomes part of your normal routine.
Enquire About Review SystemsTURN GOOD WORK INTO SOCIAL PROOF
Think about the last time you searched for a business on Google. Chances are, you looked at its reviews before deciding whether to get in touch.
Your potential customers are often doing exactly the same thing.
Google reviews give people an opportunity to hear from real customers who've already used your services.
But even when customers are happy with your work, they might not think to leave a review unless you make it easy for them.
A PRACTICAL EXAMPLE
You've finished painting a customer's home. They're pleased with the work, you've packed up your tools and you're heading to the next job.
You send a friendly, prepared message with a direct link to your Google review page. No searching for links or figuring out what to say.
Your customer can follow the link and share an honest review if they choose to. Over time, those reviews can help future customers feel more confident contacting you.
WHAT WE CAN SET UP
You don't necessarily need expensive software or a complicated process to start collecting more customer feedback.
Sometimes, having the right link, a well-written message and a consistent way to send it is enough to make review requests much easier.
We'll help you choose an approach that suits your business, whether that's sending requests manually after completed jobs or exploring options for a more automated process.
We'll recommend the most suitable approach based on your needs and the tools you already use.
KEEP IT SIMPLE
Here's an example of a message a tradie could send after completing a job:
"Hi! Thanks again for choosing us for your project. If you've got a spare minute, we'd really appreciate an honest Google review about your experience. Here's the link: [review link]. Thanks for supporting our small business!"
That's it. No pressure, no complicated sales pitch. Just an easy way for customers to share their experience.
COMMON QUESTIONS
Yes. You can invite customers to share genuine feedback about their experience. Requests should be neutral and should not offer incentives in exchange for reviews.
Not necessarily. Some businesses prefer a simple manual process, while others may benefit from automation. We'll discuss what's practical for your business before recommending a solution.
No. Even if you only complete a few jobs each week, having a consistent process can make it easier to invite customers to share their experiences.
No. Customers should always be free to leave honest feedback, whether positive or negative. We don't guarantee ratings or review numbers.
Not necessarily. A straightforward review request system may be suitable as a one-off setup, depending on your requirements.
Tell us a little about your business and how you currently collect customer feedback. We'll help you find a straightforward approach.
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